Shipping & Returns

Shipping

Free shipping on all orders $99 & up*  

*Microphone & speaker stands, acoustic panels, room kits, etc do not qualify for free shipping.  Please let us know what you're interested in and we'll get you a shipping quote.

We only ship in the U.S.  Your billing and shipping addresses must match.

Free shipping does not apply to Hawaii and Alaska.  Before you place your order, please ask for a shipping quote to Hawaii and Alaska.

Returns

If you want to return an item, please contact us within 48 hours of receiving the item.  Any items returned must receive an return authorization number.  Returns must be in new condition with all original packing materials, outer boxes, etc.  Open box returns are subject to a 20% restock charge plus the cost of outgoing shipping.

There are no returns on special orders.  If we do not have an item in stock and you wish to order it, it is considered a final sale.  Please ask before ordering if you're not sure about our special order policy.